DELIVERING HAPPINESS

Written by Lee King

Tony Hsieh, (pronounced Shay) is the visionary CEO at Zappos, and here he tells us how, by placing emphasis on corporate culture, you can enjoy unprecedented success. Pay employees $2000 so they quite. Base the entire company on customer service, not just one department. Make company culture the no.1 priority. Run your business in accordance with the science of happiness. Try to change the world and also make money. Sound crazy? It works for Zappos.com, who make gross sales worth over ﾣ1bn a year. A fascinating story that tells the of the rise and rise of Hsieh.
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